Credit Reporting Q&A

To which credit bureaus does Drive Away report account information?

To consumer reporting agencies: Experian & Equifax

Experian
P.O. Box 949
Allen, TX 75013-0949
800-397-3742

Equifax P.O. Box 740214 Atlanta, GA 30374-0241 800-685-1111

How do I dispute information Drive Away has reported to a consumer reporting agency?

If you have concerns regarding information about your account, please contact our Customer Service team at 713-691-3600.

Or you can send a written account* of your dispute to us at:

Drive Away Attn: Credit Dispute 5715 North Fwy Houston, TX 77076

*In your letter, please reference your account number, share the specific information you dispute, explain the basis for your dispute, and include any supporting documentation. Including a photocopy of your government issued ID.

We will respond to your request within 30 days of receipt of all the information listed above.